Terms of Service

01Agreement

These terms are an agreement between you and Deepsoch, which operates PodcastFlow. They work together with our Privacy Policy and Security Policy. You accept all three when you tick the agreement on the consent screen shown when you first sign in (and again whenever we make a material change), and by using the service. We record the date, time and version of what you accepted. If you use PodcastFlow for an organisation, you confirm that you can accept these terms on its behalf.

02Your account

• You must be at least 13 years old to use PodcastFlow. If you are under 18, you confirm that your parent or legal guardian has read these terms and agrees to them on your behalf, and they are responsible for your use of the service. By accepting these terms you confirm that you meet these requirements.
• Give accurate information and keep it up to date.
• Keep your sign-in details secure. You are responsible for activity on your account.
• Tell us right away at support@deepsoch.ai if you think someone else has accessed your account.

03The service

PodcastFlow syncs multi-camera podcast recordings, edits them automatically and exports a video and an editable timeline. We are actively improving it, so features may change. If we remove something important to paying users, we will give reasonable notice.

04Your content

You keep full ownership of everything you upload and everything we produce from it. You give us a limited licence to store, process, render and display your content only as needed to provide the service to you. When you remove a creation it leaves your library and stops counting towards your storage, but we keep a copy for support, billing and abuse investigations, and the licence continues for that limited purpose. It ends when that copy is erased: when you use Erase my data, when your account is deleted, or when we delete it ourselves. Copies we must keep by law are kept for as long as the law requires.

You confirm that you have the rights to everything you upload, including permission from the people who appear in your recordings and licences for any music or third-party material.

05Acceptable use

You agree not to:

• Upload content that is illegal, infringes someone's rights, or sexually exploits minors.
• Use the service to harass, defame or deceive people, including misleading deepfakes.
• Upload malware or try to break, overload or gain unauthorised access to the service.
• Reverse engineer the service, or scrape or resell it without our written permission.
• Get around credit limits, usage limits or other technical restrictions.

We may remove content or suspend accounts that break these rules.

06Automated editing

Edits are produced automatically and may not always match what you intended, for example a cut at the wrong moment or the wrong camera angle. Review your video before you publish it. You are responsible for what you publish.

07Plans, credits and payments

• Current plans and prices are shown on our pricing section. Taxes may be added where required.
• Edits use credits. Before an edit starts we show and hold its maximum in credits; when it finishes it's charged for the processing it actually used, never more than that hold.
• Failed edits are free: everything held for them goes back to your balance. A cancelled edit pays only for the processing it had done.
• Plans are paid once per term (monthly or yearly) and don't renew automatically. A plan's credits expire at the end of the period they were given for.
• Each plan includes storage for finished creations. When it's full, new creations aren't kept for good; deleting creations frees space. Without a plan, finished files are temporary and removed after a while.
• Credits are tied to your account and can't be transferred or exchanged for cash.
• Payments are processed by Razorpay or Dodo Payments, depending on where you pay from, under their own terms.
• All payments are final and non-refundable. Once a payment is successful it is not refunded, including for unused credits, storage or time left in a term. See our Refund Policy.
• We will notify you before any price change affects you.

08Third-party services

The service connects to tools run by other companies, such as Google sign-in, payment processors and the video editors you export to. Their own terms apply, and we are not responsible for them.

09Our intellectual property

PodcastFlow, including its software, design and branding, belongs to Deepsoch. These terms give you the right to use the service, not to copy or own it. If you send us feedback or ideas, we may use them without any obligation to you.

10Ending your use

You can stop using PodcastFlow and delete your account at any time from Settings › Privacy & data. Deletion is confirmed with a code sent to your email and takes effect 30 days later; you can sign in and keep your account until then. You can also erase everything you have made and keep your account, which takes effect 7 days later. We may suspend or close accounts that break these terms or put the service or other users at risk. Where reasonable we will warn you first. Payments, unused credits and unused storage are not refunded when an account is deleted or closed, for any reason, and your plan's term keeps running while a deletion is pending.

11Disclaimers

We work hard to keep PodcastFlow reliable, but the service is provided "as is" and "as available". To the extent the law allows, we make no promises that it will be uninterrupted, error-free or fit for a particular purpose. Keep your own copies of your original recordings.

12Limitation of liability

To the extent the law allows, Deepsoch is not liable for indirect or consequential losses, such as lost profits, revenue or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

13Indemnity

If someone brings a claim against us because of content you uploaded or because you broke these terms, you agree to cover the reasonable costs of that claim.

14Governing law

These terms are governed by the laws of India. Disputes will be handled by the courts of India, unless the consumer laws where you live give you the right to bring a claim locally.

15Changes to these terms

We may update these terms as the service changes. For significant changes we will notify you by email or in the app at least 14 days before they take effect. Continuing to use PodcastFlow after that means you accept the new terms.

16Contact

Questions about these terms? Email support@deepsoch.ai or use our contact form.